Xerox error 32.40
The printer does not accept the toner cartridge: it is not genuine, is a starter cartridge from another printer, needs newer firmware, or is faulty.
Seen on: Xerox C315 and B310. The same code can mean something else on other models.
How to fix it
- Use a genuine Xerox cartridge made for your model.
- Remove all packing tape from the cartridge and reinstall it.
- Clean the cartridge contacts with a dry, lint-free cloth.
- Update the printer firmware (on the B310, anything older than the 076 build).
- If you were given a toner plan conversion PIN, enter it under Settings > Supplies Plan > Plan Conversion.
Is it worth fixing?
A cartridge or firmware problem, not a broken printer.