🖨️ Printer Error Fixer

Home › Xerox

Xerox error 016-910

The paper size or type, or the staples, chosen in the print driver are not loaded in the printer.

Seen on: VersaLink C7000 and C7020/C7025/C7030. The same code can mean something else on other models.

How to fix it

  1. Load the paper the job asked for in one of the trays. If you use a finisher, check the staple cartridge.
  2. On the printer, check that each tray's size and type setting matches the paper actually in it.
  3. Turn on the paper size substitution policy so the printer uses the closest size instead of stopping.
  4. Still failing: reinstall the print driver, restart the printer, and update its firmware.

Is it worth fixing?

A settings mismatch, not a fault.