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Xerox error 31.60C

The printer cannot detect the imaging unit.

Seen on: Xerox B225 and B235. The same code can mean something else on other models.

How to fix it

  1. Turn the printer off and on.
  2. Open the front door and take out the toner and imaging unit.
  3. Separate the toner from the imaging unit and check both for packing material, debris or damage.
  4. Put them back together, reinstall, and close the door.
  5. Still failing: replace the toner, then the imaging unit. Use genuine Xerox supplies.

Is it worth fixing?

Usually packing material or a bad seat. Otherwise a new imaging unit.