🖨️ Printer Error Fixer

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HP error Printer offline

Your computer has lost contact with the printer. The printer is usually fine; the connection is not.

How to fix it

  1. Turn the printer off and on, then restart your Wi-Fi router.
  2. On the printer screen, check it is connected to the same Wi-Fi network as your computer.
  3. In Windows, open Settings > Bluetooth & devices > Printers & scanners, pick the printer and turn off "Use printer offline" if it is on.
  4. Open the print queue and cancel any stuck jobs.
  5. Still offline: remove the printer and add it again, or run HP Smart's diagnose tool.

Is it worth fixing?

Almost always fixable. To stop it coming back, give the printer a fixed IP address (a DHCP reservation) in your router.